I’m so glad you’re interested in my work, it truly is my passion.
I accept PayPal and personal checks, but I wait for the check to clear before shipping. Please arrange for payment within 48 hours of placing an order. CA residents must pay 8% sales tax.
- Inside the U.S. I use priority mail with delivery confirmation. Because most of my items are light, I usually charge you just the base Priority Mail rate of $6.80, no matter how many items you buy! For my largest bags, I charge $13.45, and again, after that first shipping charge, everything else in the package ships free! If you would like to purchase insurance, please Email me . I can’t be responsible for packages lost in the mail.
- Exception: DVDs are shipped by first class mail in order to keep the price as low as possible.
- Local residents: I’m always happy to have folks who live in and around Redlands, CA drop by my studio to pick up their items. Select that “local pick-up” option at check out and I’ll email you to arrange a time.
- International Shipping: Let me calculate your postage and then send you a revised invoice before paying.
Refunds and Exchanges
I spend a lot of time on the photographs of my work, so that you know what you’re purchasing. Therefore, I don’t accept returns UNLESS something is damaged or has a defect in the workmanship. If this is the case, you must contact me within 3 business days of package receipt.
Digital Download Patterns
I am unable to accept refunds on digital download patterns because of the nature of the product. There are several pages of details and page excerpts on the purchase page in hopes of you having a very good idea of the quality of my writing. If you’re having problems either with downloading the pattern, or the instructions, please do NOT hesitate to Email me so I can help!